02 电话礼仪(1 / 8)

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  02 电话礼仪
  接打电话有一套
  dialogue
  tom is making a call to one of his customers and inquiring something about the products he sold before.
  汤姆正在给他的一位客户打电话,向他咨询以前售出的产品的状况。
  tom: hello, this is tom kant from international trade co. limited. could i speak to mr. smith?
  汤姆:你好,我是国际贸易有限责任公司的汤姆·康德。我可以和史密斯先生通电话吗?
  mr. smith: speaking please.
  史密斯先生:我就是。
  tom: i'm sorry to disturb you. you purchased our equipment last year and now i'd like to find out about their workings. are they still in gear now?
  汤姆:很抱歉打扰您了。您去年购买了我们的设备, 我现在想了解它们的使用情况。它们现在是否还正常运转?
  mr. smith: yeah, exactly! we bought them last year. at present, they are still in good condition.
  史密斯先生:是的,我是去年购买的。目前,它们状态良好!
  tom: that's it! all of them have first-class quality and performance. every instrument is subject to strict inspection before shipment. now we have researched and developed new products.
  汤姆:这就对了!它们的质量和性能都是一流的。每件设备在装运前都是经过严格检验的。现在,我们还研发了新产品。
  mr. smith: your company is developing so fast. maybe later on we'll cooperate again.
  史密斯先生:你们公司发展得真快。或许以后我们还会再次合作。
  tom: that's terrific! if any, please remember to call us. i won't keep you any longer.goodbye, mr. smith.
  汤姆:那太好了!如果有需要的话,记得联系我们。我就不再打扰您了!再见,史密斯先生。
  mr. smith: bye!
  史密斯先生:再见!
  notes
  1. working [w?:ki?] n. 运作;工作方法;劳动
  2. be in gear 处于正常工作情况的
  3. in good condition 状况良好
  4. be subject to 遭受;服从;以……为条件
  5. inspection [in'spek??n] n. 检查,检验;视察
  小贴士
  1. hello, may i speak to william?
  你好,我可以和威廉通电话吗? ↑返回顶部↑

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